Academis References

Prof. dr. Ioan Panzaru, Rector
University of Bucharest

“Implementation of the solution proposed by The Red Point shall give as the possibility to have a more accurate image about the activities of each individual faculty and department, as well as overall the university, thanks to the very diversified reports the University Management System shall generate. Additionally...''' mai mult
 


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  Success Story. '1 Decembrie 1918' University of Alba Iulia

Maintenance and support for implemented solutions

In order to maintain the operation of the software solution and users’ productivity, The Red Point offers a wide range of maintenance and support services aimed at maintaining the IT systems supplied, as well as their operations at highest levels. Such services allow you to protect your investment in the acquired systems, system’s integration with the existing technologies and reassure you that your personnel can have access to technical assistance whenever necessary.

The services available for our customers are:

  • Upgrading of the integrated system
  • Maintenance of the implemented solution
  • Help-desk (remote assistance):

On-line assistance during work-hours (9 a.m.- 5.30 p.m.), 5 days a week:  messenger (academis_suport@yahoo.com)
mail (academis@theredpoint.ro)
Over the phone assistance during work-hours  (9 a.m.- 5.30 p.m.), 5 days a week:
by phone (0232/26.31.31, 0747.133.542, 0747.133.481)
fax (0232 / 20.65.93)

  • Night update
  • Back-up / disaster recovery
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